This may be due to the following reasons:
If you have any requests, suggestions or complaints, please contact our SPORT 2000 rent team. We are available from 8am to 5pm from Monday to Friday (except holidays) at office@sport2000rent.com or by calling +43 7612 780 511.
The personal data that you provide during the booking process on the website www.sport2000rent.com will be processed and used exclusively for handling the booking in compliance with the applicable national and European data protection regulations.
SPORT 2000 rent and the hire shop where you book will respect the confidentiality of your data and will not sell, rent or make it available to third parties. For more information on the use and security of your personal information, please refer to the Privacy Policy.
In order to ensure a smooth, quick hire process on site and to avoid long waiting times, body measurements must be provided at the time of booking for some hire shops.
Body height and weight affect ski length and binding adjustment. Only a correct completion of this data guarantees a correct setting and is directly related to your comfort and security.
The fastest and easiest way to get a voucher code is to register for the newsletter. This means you will be kept up to date about promotions, news and discounts in the future. In addition, you will receive a €10 voucher code when you register for the newsletter, which you can redeem right away on your next SPORT 2000 rent booking. We also partly award a voucher code to cooperation partners of SPORT 2000 rent. Find out directly from the organisations (e.g. ÖAMTC) of which you are a member whether they offer discounts at SPORT 2000 rent.
You can redeem your voucher code in the field provided in the shopping cart with the invoice data. The field for this is located in the field "Voucher code" below the buttons for cancellation and breakage insurance.
The hire equipment booked can only be paid for in full online at the time of booking. Online we can always offer you at least 10% discount on prices on site. This not only saves you money, but also saves you trekking to the cashier and therefore saves your precious holiday time.
SPORT 2000 rent offers its customers payment by credit card (VISA, MasterCard and American Express) and PayPal in all countries, direct debit in Austria and Germany, iDeal in the Netherlands and Klarna (formerly Sofortüberweisung) in Germany, Belgium, France, the Netherlands, the UK, Spain, Austria, Italy, Switzerland and Poland.
SPORT 2000 rent does not charge any additional processing or transaction fees for any online bookings. This makes us one of the few providers that does not charge any additional fees.
Insurance or a nominal fee is not included free of charge with a booking. Occasionally, the insurance or nominal fee is included with the booking. This is noted in the shopping cart under the shop info and on the e-ticket.
With some dealers, we offer the possibility of booking a nominal fee online at a certain percentage (usually 10% of the hire price).
To book hire equipment for a school skiing course, you must complete the appropriate school ski course registration form. You will receive the registration form either by post at the beginning of the school year or you can download it here.
Storage can be booked online in many hire shops under the category “Accessories”. Occasionally, storage is already included in the hire price. If so, this is noted in the shop information.
Within the category, equipment can be exchanged in the shop once free of charge. Each further exchange, as well as an exchange into a higher category, may be charged by the dealer.
This offer is not valid for hire shops in France and Andorra.
At some of our hire shops you will find several types of ski in various quality categories that can be booked under the tab "Ski type". If you add a ski of a certain type to your shopping cart, you will receive a ski of the booked ski type in the respective quality category on site.
If you have any questions about the individual ski types, the SPORT 2000 rent support team is available from 8am to 5pm from Monday to Friday (except holidays) at office@sport2000rent.com or by calling +43 7612 780 511.
At some of our dealers, you can find specific ski models under the tab "Ski model" so that you can book a current ski model in the available ski sizes. If you put this specific ski in the desired size in your shopping cart, it will be reserved for you on site.
If you have any questions about individual products, the SPORT 2000 rent support team is available from 8am to 5pm from Monday to Friday (except holidays) at office@sport2000rent.com or by calling +43 7612 780 511.
Most hire shops have an individual offer. This also applies to promotions such as "Free helmet for kids". If a hire shop offers this promotion, this is indicated by a gift icon in the shopping cart along with the respective conditions. If the promotion is offered by the selected hire shop, please also add the helmet to the shopping cart. The price for the helmet will be displayed as €0.00.
Most hire shops have an individual offer. This also applies to promotions such as "Free equipment for kids". Dealers who participate in this promotion offer one free child's kit for every one or two adults booked.
If a hire shop offers this promotion, it will be indicated by a gift icon in the shopping cart along with the respective conditions. To take advantage of the promotion, at least a 4-star set, or a 5-star ski must be booked and the children's equipment must be booked together with this. This offer is valid when booking alpine skis, snowboards or ski tours.
SPORT 2000 rent is represented by over 600 shops in Austria, Germany, Switzerland, France, Italy, the Czech Republic, Bulgaria and Andorra. You can find the list under the menu item “Locations”. You can also easily find it via the homepage, the town or the region. The system will automatically suggest the places you might like to visit.
You can see how much you save on your booking in your summary in the shopping cart. Both the price on site and your online savings will be displayed at www.sport2000rent.com. The discounts differ from shop to shop and are up to 20%.
Every hire shop has an individual offer in terms of products. SPORT 2000 rent also offers touring skis, cross-country skis, snowshoes, toboggans, snowbikes and many other products. You can find an overview of the products of the respective retailer in the hire price list or in the shopping cart of the selected hire partner.
We recommend that you always book your hire equipment online as early as possible. This is for the following reasons
Each hire shop carries its own individual range of hire equipment. At some locations the inventory or the amount of hire equipment is limited. For this reason, certain lead times are required to ensure that hire equipment is properly prepared. If online booking is no longer possible in the hire shop of your desired destination, you are welcome to contact the SPORT 2000 rent team, who will be happy to put you in touch with the branch. This is available from 8am to 5pm from Monday to Friday (except holidays) at office@sport2000rent.com or by calling +43 7612 780 511.
Not only are your skis guaranteed to be available when you book online, but you also get a discount of at least 10% on the hire price on site.
Those who enter their body measurements when booking online can also save time when picking up.
In many of our hire shops, you can already enter your body measurements when booking online. This will save you wasting unnecessary time when picking up your equipment and will get you to the slopes faster.
Ski poles are always included in an online booking. Some SPORT 2000 rent shops also offer poles as individual products on site.
To add a person to the booking, select the “Add person” field on the right side of the shopping cart. For each person created, the body measurements must be entered and a product must be added.
To assign a product to a person, select the function "Go to checkout" in the shopping cart. Here you can enter stage 2, after you have entered the body measurements, by ticking a box assigning a product to a person. Then you can create more people and assign more products.
The booking confirmation will be sent to your email address immediately after payment has been completed. This email also contains your e-ticket for the hire equipment you have booked. The delivery of the confirmation normally takes place 5-15 minutes after payment has been made but can take up to 24 hours.
Please also check the spam folder of your email. If you do not receive a confirmation from us after 24 hours, please contact our support team. We will gladly check the status of your booking for you. You will receive the hire equipment on site only upon presentation of the e-ticket, which is valid both digitally and in printed form.
If you have any questions, you will find the address, telephone number and email address of your booked SPORT 2000 rent shop on the e-ticket.
During the booking you can return to the shopping cart by selecting the respective booking step. Alternatively, you can use the "back button" of your browser. For a change to a completed booking, please contact our SPORT 2000 rent support team directly.
We will be happy to assist you by telephone on +43 7612 780 511 or by email at office@sport2000rent.com if there are changes to your booking.
Online booking of hire equipment is only possible for the whole day. The SPORT 2000 rent team is happy to help you with this request. They are available from 8am to 5pm from Monday to Friday (except public holidays) at office@sport2000rent.com or by calling +43 7612 780 511.
You can cancel your booking by contacting the SPORT 2000 rent team either by calling +43 7612 780 511 or sending an email to office@sport2000rent.com.
You can find the cancellation conditions in our Terms and Conditions.
Booking is only possible via our website www.sport2000rent.com, but if you have any questions please call us on +43 7612 780 511 or send an email to office@sport2000rent.com from 8am to 5pm from Monday to Friday (except holidays).